eBooks

Our semi-annual virtual conference, SURGE, is designed to harness collective knowledge and to drive innovation through virtual collaboration. In the same spirit, the knowledge-sharing doesn’t stop with the end of the event. Out of each session, we compile eBooks from speaker insights, guest contributions, key themes emerging from the live chat, and pertinent resources for implementing or extending the lessons learned.  

These eBooks are a testament to the value of collective knowledge. Thank you to our speakers and attendees, whose ideas make up the entirety of their contents.

You can download any and all of these eBooks, for free, and dive into the discussions. The only thing you’ll need to do is provide your name and email for each download, since it will be sent directly to your inbox.

Miscellaneous eBooks

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I.D.E.A.S. Volume Two

Innovation, Developments, Examples, Advances, Standards in Association Governance and Management
By Octavio “Bobby” Peralta

Enjoy this collection of short articles written by various professionals around the world who share a passion for associations, including contributions from Octavio “Bobby” Peralta and the challenges he’s faced while professionalizing association management in the Philippines.

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I.D.E.A.S Volume One

Innovation, Developments, Examples, Advances, Standards in Association Governance and Management
By Octavio “Bobby” Peralta

Octavio “Bobby” Peralta assembled this valuable compendium of original and sourced articles and blogs. With over 27 years of working in and building up associations, he has extensive experience and knowledge on association governance and management and is passionate about helping other associations grow!

 

eBooks from SURGE Co-Creation

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Mind the Gap: Advancing the Workforce Through Association Education

During the Mind the Gap: Advancing the Workforce Through Association Education session, the speakers explored topics such as:

  • Job candidates struggling to communicate
  • The role of associations in the educational landscape
  • How microcredentials are affecting learning paths
  • How to resuscitate your education
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Power of A is the Power to Problem Solve

During the Power of A is the Power to Problem Solve session, the speakers explored topics such as:

  • How to Empower a Community of Problem Solvers
  • Moving members from “me” to “we”
  • Getting more out of conference planning sessions
  • New association verbs
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Tech is Powered By the People

During the Tech is Powered By the People session, the speakers explored topics such as:

  • Becoming a champion of technological innovation
  • Improving the relationship between people and technology
  • Aligning vision with technology
  • Busting myths about inclusive leadership
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Navigating the “Messy Middle of Your Association Management Career”

During the Navigating the “Messy Middle of Your Association Management Career” session, the speakers explored topics such as:

  • Mid-careerists as mentors and mentees
  • Learning doesn’t stop at mid-career
  • Paving your path to your mid-career
  • The ABC to becoming a healthier human in your association
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The Future is Now—Get Ready To Work It

During the The Future is Now—Get Ready To Work It session, the speakers explored topics such as:

  • Smart sourcing a new generation of talent
  • New perspectives on work
  • The full potential of the changing freelance economy
  • Addressing the freelance wave
  • Getting the best results with your consultants
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Troublemakers! Influencing a Culture that Drives Success

During the Troublemakers! Influencing a Culture that Drives Success session, the speakers explored topics such as:

  • How are you changed by culture?
  • Making sense of your culture
  • Culture change
  • Distinguishing points of view
 

eBooks from SURGE Optimism

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Creating A Culture of Success

During the Creating A Culture of Success session, the speakers explored topics such as:

  • Grassroots vs. executive-led approach to culture building
  • Making culture happen: A President’s perspective
  • Staff culture: More than just a trend
  • Culture and learning that looks different for everyone
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Mission Critical: Advance Your Industry’s Workforce Through Real Learning

During the Mission Critical: Advance Your Industry’s Workforce Through Real Learning session, the speakers explored topics such as:

  • Paths of learning towards workforce development
  • Transformational learning programs
  • Orienting learning towards the future
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Productivity - A State of Mind at Work

During the Productivity - A State of Mind at Work session, the speakers explored topics such as:

  • 7 Small steps towards mindful productivity
  • How setting boundaries can enhance your productivity
  • What makes us productive at work?
  • Being productive vs. just busy
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Thinking Differently About the Future of Governing

During the Thinking Differently About the Future of Governing session, the speakers explored topics such as:

  • Being optimistic about the future of association governing
  • 3 key concepts to get your board back on track
  • Cultivating leadership on boards
  • Why we need diverse boards
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Content Strategy and Designing for Relevance

During the Content Strategy and Designing for Relevance session, the speakers explored topics such as:

  • Understanding the buyer persona
  • Foolproof methods for getting your content chaos under control
  • The importance of connection in content strategy
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Busting the 7 Myths of Entrepreneurship

During the Busting the 7 Myths of Entrepreneurship session, the speakers explored topics such as:

  • 3 ways to make your organization more entrepreneurial
  • Bringing advocacy into the 21st century
  • The story of a life-saving coalition
  • A deeper view into entrepreneurship in associations.
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How to Lose New Members in 90 Days or Less

During the How to Lose New Members in 90 Days or Less session, the speakers explored topics such as:

  • The power of picking up the phone
  • Tips on implementing a successful email onboarding campaign
  • How to make newbies feel welcome
  • A deeper look into what new members want.
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Revamp to Revitalize and Grow

During the Revamp to Revitalize and Grow session, the speakers explored topics such as:

  • The ups and downs of revamping communications
  • Tips for revamping your association
  • Diversity
  • Revamping your hiring process

This e-Book is a testament to the value of collective knowledge. Thank you to our speakers and attendees, whose brilliant insights make up the entirety of its contents.

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The Future of Work is Here

During the The Future of Work is Here session, the speakers explored topics such as:

  • The Pros and Cons of Evolving Workspaces
  • Brick-and-mortar vs. virtual spaces
  • Work-life integration
  • A case study of a virtual pioneer
 

eBooks from SURGE Spring

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Co-Creation: Building Shared Purpose and Value with Members

During the Co-Creation: Building Shared Purpose and Value with Members session, the speakers explored topics such as:

  • How to prepare for a co-creative process
  • The role of empathy in co-creation
  • Lessons learned from local government
  • Sunsetting activities with ease
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A Practical Discussion on Driving Rapid Technological Change

During the A Practical Discussion on Driving Rapid Technological Change session, the speakers explored topics such as:

  • Why passion is necessary for driving change
  • IT decision-making across departments
  • Practical applications of AI
  • Becoming multilingual as an organization
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Five-Star Professional Development Results on a One Star Budget

During the Five-Star Professional Development Results on a One Star Budget session, the speakers explored topics such as:

  • Common professional development myths, busted
  • Unexpected ways to learn every day
  • How to embed learning into your culture
  • Evolve education with technology
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Exploring New Markets: How Research, Analytics and Risk Assessment Can Help

During the Exploring New Markets: How Research, Analytics and Risk Assessment Can Help session, the speakers explored topics such as:

  • Political black swans and international markets
  • Data acquisition and analysis
  • Bias-free questions in surveys
  • How to challenge competition
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Strategic Digital Transformation

During the Strategic Digital Transformation session, the speakers explored topics such as:

  • Relevant and innovative digital strategies
  • How to get buy-in from all levels
  • Why we should focus on cause before effect
  • Transformations that serve the wider community
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Getting Clear About Culture Change

During the Getting Clear About Culture Change session, the speakers explored topics such as:

  • Laying the foundation for culture change
  • Changing culture from the team level
  • Worst case scenario culture
  • Better brainstorming
 

eBooks from SURGE 2017

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The Trials and Tribulations of Non-Dues Revenue

  • Harnessing the power of industrial partners
  • Building an app to expand your product line
  • Downsizing offerings to maximize impact
  • Breaking through a silo culture
  • Results from the partnership professionals survey
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Putting Member Engagement Into Action

  • Member engagement in your organization
  • Three steps to welcome new members
  • The key to authentic engagement
  • Foolproof marketing strategieshttps://pages.associationsuccess.org/putting-member-engagement-into-action-ebook/
  • Optimizing online interactions through design
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How to Innovate The Lean Way

  • Six Lean principles
  • Minimum viable products
  • Embedding Lean into operations
  • Case studies: before and after Lean
  • Resources for more learning
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Let’s Break Down Our Organizational Silos

  • Defining and deconstructing silos
  • Event planning
  • Meetings that bring staff together
  • The positive side of silos
  • Cultures of collaboration
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Association Leaders and the Analytical Mindset

  • Data & storytelling
  • Using data to build an LMS
  • The importance of data
  • Planning a conference
  • Communicating data
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The Workforce Crisis (And What To Do About It)

  • The association space.
  • Association careers and where to find them.
  • Millennials in associations.
  • Workforce crisis survival guide.
  • Work motivations.
  • Case study: OSCPA and the school to career transition.
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Transforming Associations Through Artificial Intelligence

  • Defining and understanding AI
  • The radical potential of AI
  • Advice for association decision-makers
  • The future of AI
  • Featured case studies
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How to Effect Change No Matter Your Job Title

Association Innovation research findings
The Ideal Leader
Changes in Staff Structure
How to Be a Change Agent
Working with Feedback
Change Beyond the C-Suite

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Facing - And Embracing - The Future of Learning

Microlearning
Micro-Credentialing
Competency Based Education
Virtual Reality
Talent Shortages and Professional Development
The Value Ramp