Transform Culture

Aug
24

My associations’ fight to end bureaucracy

Twenty-two months ago, I was hired as the staff president of the Society for College and University Planning (SCUP). My newly-created position’s responsibilities were scoped within a revised governance structure that shifted the board from operational focus to strategic design and execution. Operationally, the organization was dealing with a traditional challenge that many associations work […]

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Aug
17

What employee engagement surveys aren’t telling you

There’s a lot of talk in the business world about employee engagement, much of which centers around Gallup survey data. They’ve been measuring employee engagement, both in the U.S. and abroad, for about 10 years. The definition can get a bit squishy, but it’s ultimately about giving discretionary effort. An “engaged” employee is one who […]

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Aug
09

How do you change the association industry status quo?

I first came across Maggie McGary after reading an impassioned message she wrote in the about frustrations she experienced in the industry. She wasn’t afraid to speak her mind, and what she was saying made a lot of sense. I thought, “who is this bad-ass woman and how can I hear more of what she […]

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Jul
29

How to put being a change leader into action

Have you read the first part of this blog post yet? Here, we talk about how to put being a change leader into practice. So how can you be a change leader? How can you learn to strategically nag and lead change? Ask ‘Why’: Channel your inner toddler and ask “why” a lot. Asking why […]

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Jul
12

How to become a change leader

If you see the need to do things differently to get better results, you might be a change agent. Whether you’re brought in specifically to shake things up or you’ve accidentally stumbled into the role, you can’t just wave a magic wand and make things change. You have to get others to transform the way […]

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Jun
29

Why the best leaders foster collaboration: Jon Bobosh

At  IQ Solutions, a web strategy firm focused on healthcare, they pay close attention to leadership and staff development, and their technology coordinator, John Bobosh, was willing to share some of his thoughts on this with us. How are you customizing leadership development internally? My department at IQ Solutions has a really flat hierarchy. A […]

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Jun
29

Aligning individual employees with your culture

I have written a lot about the need to design our organizations around the needs of the employees. I see this as part of a digital mindset that we need to be adopting if we want our associations to thrive in the 21st century. The world has changed (permanently) and individuals expect us to run […]

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Jun
21

Maddie’s June picks on leadership development and culture

Once a month, I’ll round up some links to posts from around the internet on our topic of the month. Here’s this month’s reading list on leadership development and culture. There is a lot on this subject all over the internet, but these picks have some newly relevant insights around leading from the middle, self-directed […]

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Jun
21

Why an experienced professional should think like a beginner

One of the fundamental truths in the business world is that experience is a good thing. When we want to hire someone for a job, we demand it. When we look back at our own careers, we realize that once we have it, we are better at many things than we were before we had […]

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Jun
15

Does your association’s culture support job rotations?

I’ve been in the association world for a long time, and I hear a lot of complaints about silos. The different departments, while necessary, also cause a lot of problems because they don’t collaborate well. The “culprit” will vary by organization — member services, education, meetings — but at some point one or more ends […]

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