Transform Culture

Jun
04

Why you should customize your staff’s development

We’ve all heard the cliches, like “our people are our greatest asset,” but when push comes to shove, with budgets for professional development internally, I’m not sure that’s always the case. It’s expensive to develop your people. It takes them away from the jobs they need to do, and there are frequently fees involved for […]

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May
26

Board members gone rogue: An interview with Sandra Giarde

I talked with Sandra Giarde, executive director of the California Landscape Contractors Association, to talk about a hot topic: Rogue board member. Sandra has presented at several association conferences about how to deal with a “turbo bully” on the board and this seems to be a topic that resonates with everyone. What in a board culture […]

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May
26

Do boards destroy more value than they create?

We’ve been talking about the connection between association boards and culture, and most posts have been organized around concrete tips: The first set the stage on defining and maintaining a board culture, and then we got right into tips on orienting your board. Maddie interviewed AGU CEO Chris McEntee on some cool stuff she’s done with her […]

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May
20

3 conflict resolution tools for your board

In case you didn’t know, I got my Master’s degree in conflict analysis and resolution 20-odd years ago from George Mason University. I studied conflict from all angles with some of the leaders in the field, and I can tell you, from the theory side, there is absolute clarity that: Conflict is a good thing. […]

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May
19

The 5 board members from Hell

After 35 years working as the staff guy in three different non-profits, serving on a variety of community boards and listening to stories from some of my colleagues in other organizations, I have to say 98 percent of people I have both worked with and for on non-profit boards are terrific people. They care, they do their […]

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May
12

Interview: Chris McEntee

Chris McEntee, CEO of the American Geophysical Union, has done a lot of work around transformational leadership. In particular, she reshaped AGU’s board of directors, taking particular care, as you’ll see below, to honing and defining culture at the board level. What kind of board culture have you created there? Collaborative, respectful, strategic, inquisitive, deliberative, constructive […]

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May
12

3 reasons your volunteer ladder may be flawed

There is, of course, logic to this assumption. By requiring prior service, you provide an opportunity for the volunteer to learn how the system works and what it takes to be an effective board member. You also get a chance to evaluate their effectiveness as a board member; it’s a “minor league” of sorts. That […]

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May
09

Tips to orient your board

Let’s assume we’re all on the same page that board culture matters, and it should be fostered, nurtured and reinforced, just like a staff culture. You want the culture of the board to drive the specific behaviors to make that board successful (just like a staff culture). Okay? Good. That means we need to seriously […]

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May
02

Defining and Maintaining a Board Culture

For most organizations, culture is internal to staff. There is a fairly sharp line defining who is inside the organization and who is outside, and it’s those on the inside who are responsible for culture. With associations, obviously, it’s not that simple. We like to point out that members are simultaneously the owners, customers AND […]

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Apr
28

3 tips to work with multiple generations in the workplace

I hope we’ve made a compelling case that the generations issue is important to how you run your association. It’s not about responding to the newest generation – the Millennials – in a reactive way. It’s understanding there is a bigger shift happening right now. We certainly have to understand and deal with the Millennials […]

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