Colleen Loeffler Phonwiang, CAE, is the Director of CompTIA AITP, an individual membership association serving tech and IT professionals under the umbrella of CompTIA. In this role, Colleen grew membership from 3,100 legacy members to over 15,000 current members in the first year and developed new membership programming and resources. Prior to this role, Colleen was the Director of Member Outreach at the Illinois CPA Society (ICPAS), charged with enhancing the membership sectors for the students, young professionals, and university faculty, as well as, creating a concierge-type services for mid- to large-sized accounting firms. Before being employed at ICPAS, Colleen worked for the National Association of REALTORS® and its affiliate organizations for over twelve years driving excellence in education programs, increasing membership, and successfully promoting missions of global organizations and designation education programs for business specialties in commercial investment, second home markets, international real estate, and in building a diverse workforce in the industry. Colleen is a Returned US Peace Corps Volunteer serving in Thailand from 1998-2000 and holds a Bachelor’s degree in Communications from the University of Notre Dame and a Certificate of Nonprofit Management from the University of Chicago. Colleen is also earned her Master’s in Nonprofit Administration through the Mendoza Business School at the University of Notre Dame. Colleen has held her CAE since 2009 and a certificate from the University of Chicago in Nonprofit Administration. She resides on the northside of Chicago with her husband and two daughters.