Author: Lucie Robathan

Lucie has always been driven by teaching and learning. Masters degrees in philosophy and religious studies from Edinburgh and McGill Universities have proved to her the power of ideas, while two years building and growing a dedicated local membership for the children’s tuition centre she ran in South London was a lesson in turning shared ideas into an engaged and flourishing community.

Aug
29

Three Marketing Campaigns You Weren’t Expecting

People love to be surprised. When our familiar contexts are re-arranged, or we are met by the unexpected, we are provoked into feeling something new and unanticipated. We also love to be entertained – to let our minds be diverted – and stimulating someone’s emotions and feelings often leaves more of a mark than targeting their […]

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Aug
15

Are You Doing All You Can To Keep Your New Members Engaged?

It is a consistent and shared concern within our industry: how can associations best engage and retain new members? If you are troubled by low retention of your new association members, you are not alone. The renewal rate among new members is substantially lower than that of the established membership base (every year, up to 30% of […]

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Aug
08

Why We Need To Learn How To Say No

When our inboxes, to-do lists, and brains are full to the brim, and we feel pulled in all directions, sometimes the most powerful weapon in our arsenal is the humble post-it note. A sage piece of advice or an inspiring message stuck on the corner of your computer screen is more than just decorative: it […]

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Aug
07

3 Lessons Learned From Jeff Hurt’s Webinar

It is a struggle with which many of us are sadly too familiar: no matter how cutting-edge our vision, how transformative our beliefs, and how ambitious our foresight, it is difficult actually to implement these bold new insights. Especially in a context where people’s minds are preoccupied with current problems, or committed to traditional behavior, it […]

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Aug
03

Are You Going to ASAE Annual?

Calling all ASAE Annual attendees and YAP Nation! You are invited to YAP’s Annual Network-FEST, following in the footsteps of some incredible parties over the years hosted at ASAE Annual. This YAP yearly event promises to be a night of networking, revelry, and memory-making. Anybody in the association and hospitality industries will have the opportunity […]

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Aug
02

Engagement in Action: Key Takeaways from EAF

We’ve all been sent event feedback surveys, asking us politely about our experience, and collecting comments, concerns and suggestions for improvement. It’s usually difficult to fill these in, especially because we often aren’t sure what we even wanted, what we should have expected, or what we would prefer – let alone how to articulate it. […]

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Jul
11

Is There a Universal Human Experience?

The association space is distinctively and enormously diverse, with membership comprising of a huge variety of industries, each with their specific concerns, priorities, and struggles. Yet we all share the mutual goal of understanding, engaging, and communicating with our members. While it is important to attend to the differences that make your association, and its members, […]

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Jun
29

Standing Out from the Crowd: The AI Edition

Creativity and innovation are two of the most powerful buzzwords in contemporary culture. We push ourselves on a personal level to think differently and to imagine new landscapes in which to work, to invent, and to produce. We also strive at a company level to be new, to be singular, and to stand out – and […]

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Jun
26

3 Key Takeaways from our Interview with Sarah Sladek

Disruption is a scary word. And the landscape of the new Talent Economy is definitely a disruptive one: as a culture into which the newest – and largest – generation in the workforce has been born and raised, however, it is equally as dangerous to ignore it. Sarah Sladek argues that the refusal of some organizations […]

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Jun
23

So You Want a More Engaging Organization? Design It!

Professor Don Norman, Director of the Design Lab at the University of California, has a fascinating Ted Talk in which he argues that “pleasant things work better”. Being positively affected by the design of an object triggers your creative thinking, which in turn helps the object’s usability; you are in a better position to make connections outside the […]

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