Ready for a digital transformation? Focus on these 4 areas
It’s time for associations to think of a digital transformation as a business model transformation, which means business strategy, technology strategy and — most often — a cultural transformation. A well thought-out, long-term digital pathway can ensure the viability of our organizations, and help us reshape the customer value experience to meet customer needs and […]
CULTURE CHANGE: IT TAKES POSITIVE TO ACHIEVE POSITIVE
I suppose I’ve always been a catalyst for change, but it took me a long time to realize that it places me in the ranks of the minority. Everyone wants to grow and excel and I’m just helping. Right? However, the reality is that most people don’t want to change, especially in a setting and culture where they’re […]